Many people would like to complain about the air travel industry but when you look at the bigger picture it is obvious that no matter how you cut it the airline industry does serve a major purpose when it comes to getting where you need to go. Sure they may have dropped their customer service to an all time low but travelers need to be able to get where they need to go and the commercial airlines are the only ones who can service the common traveler.
Larger corporations have begun moving away from commercial airline travel and have moved to hiring private charter companies to transport their employees because of their impeccable customer service and their flexibility, taking the hassles out of flying and making it more pleasurable. The average consumer, however, is not likely to pay more to fly on a private charter flight. In cases where you are traveling as part of a larger group, private charter flights are a lot more feasible. When you are traveling as just a couple or a single, however, the cost of a private jet charter will likely be over your head unless you have unlimited resources.
No matter how you look at it even with the inconveniences of flying commercially and all of the hassles and delays there are not many options when you need to travel a long distance in a short period of time. And of course, the airlines do know that no matter what they do or how they act that consumers still are in need of the service that they provide and in most cases will pay what is necessary when they need to travel long distances.
All the complaints and negative media don’t help the airline industry but in the end, it is a relatively safe and reliable way to travel and whether you like it or not the commercial airline industry has us all over a barrel. When you need to travel hundreds or even thousands of miles from home they know that you will pick up the phone and call them because it is a service that most of us simply can’t live without.